{"id":1588,"date":"2026-02-15T18:34:11","date_gmt":"2026-02-15T18:34:11","guid":{"rendered":"https:\/\/mikesluxuryevents.com\/?page_id=1588"},"modified":"2026-02-15T19:41:22","modified_gmt":"2026-02-15T19:41:22","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/mikesluxuryevents.com\/nl\/terms-of-service\/","title":{"rendered":"Terms of service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/mikesluxuryevents.com\/wp-content\/uploads\/2020\/11\/MLE-alleen-Logo-vector-wit-v2.png&#8221; alt=&#8221;Mikes Luxury Events&#8221; title_text=&#8221;Mikes Luxury Events&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;100px&#8221; height=&#8221;100px&#8221; max_height=&#8221;100px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Josefin Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>Terms &amp; Conditions Mike&#8217;s Luxury Events<\/strong><\/p>\n<p><strong>1 Reservations<\/strong><\/p>\n<p><strong>1.2 Booking Confirmation<\/strong><\/p>\n<p>Mike\u2019s Luxury Events will confirm your reservation by email.<\/p>\n<p><strong>1.3 Prepayment Requirement<\/strong><\/p>\n<p>A reservation is only considered valid once prepayment has been received. Any booking without prepayment will be treated as invalid.<\/p>\n<p><strong>1.4 Vehicle Availability<\/strong><\/p>\n<p><strong>For sedan and minivan bookings:<\/strong><\/p>\n<ul>\n<li>For reservations made <strong>at least 48 hours before<\/strong> the scheduled pick-up, we guarantee the availability of a vehicle with a driver for pick-ups in Amsterdam or at AMS Schiphol Airport.<\/li>\n<li>Reservations made <strong>within 48 hours<\/strong> of the scheduled pick-up will be handled on a best-effort basis. If no vehicle is available, the booking will be cancelled and refunded.<\/li>\n<li>If the requested vehicle type is unavailable, we will contact you to propose an alternative. If we cannot reach you, transportation will be provided using the alternative vehicle.<\/li>\n<\/ul>\n<p><strong>1.5 Reservation Changes<\/strong><\/p>\n<p><strong>For sedans and minivans:<\/strong><\/p>\n<ul>\n<li>Changes made <strong>7 days or more<\/strong> before the scheduled pick-up are free of charge.<\/li>\n<li>Changes made <strong>within 7 days<\/strong> may incur additional fees.<\/li>\n<\/ul>\n<p><strong>For the Maybach, midi buses, and coaches:<\/strong><\/p>\n<ul>\n<li>Changes made <strong>23 days or more<\/strong> before the scheduled pick-up are free of charge.<\/li>\n<li>Changes made <strong>within 23 days<\/strong> may incur additional fees.<\/li>\n<\/ul>\n<p><strong>2 Liability<\/strong><\/p>\n<p><strong>2.1 Client Responsibility<\/strong><\/p>\n<p>The tenant is responsible for themselves and all accompanying passengers.<\/p>\n<p><strong>2.2 Vehicle Damage<\/strong><\/p>\n<p>Any damage caused by passengers will be charged to the tenant.<\/p>\n<p><strong>2.3 Smoking and Drug Use<\/strong><\/p>\n<p>Smoking and drug use are strictly prohibited in all vehicles.<\/p>\n<p><strong>2.4 Food and Beverages<\/strong><\/p>\n<p>Personal food and beverages may not be consumed inside the vehicles.<\/p>\n<p><strong>2.5 Cleaning Fees<\/strong><\/p>\n<p>If a passenger becomes ill and causes damage, a minimum cleaning fee of \u20ac250 will be charged, plus any applicable loss-of-income costs depending on the vehicle type.<\/p>\n<p><strong>3 Arrival Instructions<\/strong><\/p>\n<p><strong>3.1 Airport Pick-up<\/strong><\/p>\n<p>Upon arrival, please ensure your mobile phone is switched on. Our chauffeur will send a text message with meeting point details.<\/p>\n<p><strong>3.2 Contact Information<\/strong><\/p>\n<p>If you cannot locate your chauffeur and cannot reach them by phone, please contact Mike\u2019s Luxury Events immediately.<\/p>\n<p><strong>3.3 Flight Delays<\/strong><\/p>\n<p>Please notify us of any flight delays. Delays of up to <strong>5 hours<\/strong> incur no additional cost. Delays exceeding <strong>5 hours<\/strong> will incur a minimum fee of \u20ac75.<\/p>\n<p><strong>3.4 Flight Changes<\/strong><\/p>\n<p>Any changes to your flight number or date must be communicated immediately. Changes or cancellations made <strong>within 48 hours<\/strong> of the original departure date are non-refundable.<\/p>\n<p><strong>4 Transfers<\/strong><\/p>\n<p><strong>4.1 Service Area<\/strong><\/p>\n<p>Our rates apply only to transfers with pick-up or drop-off locations in Amsterdam or AMS Schiphol Airport.<\/p>\n<p><strong>4.2 Additional Charges<\/strong><\/p>\n<p>Bookings with pick-up or drop-off locations outside Amsterdam or AMS Schiphol Airport will incur additional charges for extra distance and travel time.<\/p>\n<p><strong>4.3 Additional Stops<\/strong><\/p>\n<p>Additional stops during a transfer cost a minimum of \u20ac50, depending on the vehicle and duration of the stop.<\/p>\n<ol start=\"5\">\n<li><strong> Waiting Time<\/strong><\/li>\n<\/ol>\n<p><strong>5.1 Airport Pick-ups<\/strong><\/p>\n<p>For international and European flights, we provide <strong>70 minutes<\/strong> of free waiting time after landing. After this period, a minimum fee of \u20ac50 will apply, depending on the total waiting time.<\/p>\n<p><strong>5.2 City Transfers<\/strong><\/p>\n<p>For city or airport transfers, we provide <strong>15 minutes<\/strong> of free waiting time after the scheduled departure time. After this period, a minimum fee of \u20ac30 will apply.<\/p>\n<p><strong>6 Hourly \/ As Directed Service<\/strong><\/p>\n<p><strong>6.1 Minimum Duration<\/strong><\/p>\n<p>The minimum booking duration is <strong>3 hours<\/strong>, calculated from our Amsterdam garage and back.<\/p>\n<p><strong>6.2 Kilometer Allowance<\/strong><\/p>\n<p>Each service hour includes <strong>30 kilometers<\/strong> free of charge. Additional kilometers will be billed based on the selected vehicle.<\/p>\n<p><strong>6.3 Return Charges<\/strong><\/p>\n<p>If the service ends outside Amsterdam or AMS Schiphol Airport, extra kilometers and travel time to return to Amsterdam will be charged.<\/p>\n<p><strong>7 Force Majeure<\/strong><\/p>\n<p><strong>7.1 Unforeseeable Circumstances<\/strong><\/p>\n<p>Mike\u2019s Luxury Events is not liable for delays, changes, or cancellations caused by force majeure, including accidents, traffic congestion, vehicle breakdowns, police checks, terrorism, severe weather, system malfunctions, and similar events.<\/p>\n<p><strong>7.2 Subcontractors<\/strong><\/p>\n<p>We are not responsible for errors made by subcontractors.<\/p>\n<p><strong>7.3 Non-refundable Costs<\/strong><\/p>\n<p>Costs resulting from cancellations due to force majeure are non-refundable.<\/p>\n<p><strong>8 Lost Property<\/strong><\/p>\n<p>Mike\u2019s Luxury Events is not responsible for items left behind in the vehicles.<\/p>\n<p><strong>9 Cancellations<\/strong><\/p>\n<p><strong>9.1 Maybach, Midi Buses, and Coaches<\/strong><\/p>\n<ul>\n<li><strong>23+ days before pick-up:<\/strong> No cancellation fee<\/li>\n<li><strong>14\u201323 days before pick-up:<\/strong> 50% fee<\/li>\n<li><strong>3\u201314 days before pick-up:<\/strong> 75% fee<\/li>\n<li><strong>Within 3 days:<\/strong> 100% fee<\/li>\n<\/ul>\n<p><strong>9.2 Non-refundable Items<\/strong><\/p>\n<p>Entrance tickets or other pre-purchased items cannot be refunded.<\/p>\n<p><strong>9.3 Driver Expenses<\/strong><\/p>\n<p>Pre-booked driver overnight stays are non-refundable.<\/p>\n<p><strong>9.4 Cancellation Notification<\/strong><\/p>\n<p>A cancellation is valid only once received by email.<\/p>\n<p><strong>9.5 Company Cancellations<\/strong><\/p>\n<p>Mike\u2019s Luxury Events may cancel a reservation due to system errors or force majeure. Paid reservations will be refunded up to the amount paid.<\/p>\n<p><strong>9.6 Handling Fee<\/strong><\/p>\n<p>Refunds are subject to a <strong>3% handling fee<\/strong>.<\/p>\n<p><strong>10 No Show Policy<\/strong><\/p>\n<p><strong>10.1 No Show Charges<\/strong><\/p>\n<p>In the event of a No Show, 100% of the booking amount will be charged.<\/p>\n<p><strong>10.2 Airport Pick-up No Show<\/strong><\/p>\n<p>A no-show fee applies <strong>15 minutes after baggage handling<\/strong> if the passenger is not present at the arrival hall\/gate.<\/p>\n<p><strong>10.3 City Transfer No Show<\/strong><\/p>\n<p>A no-show fee applies <strong>30 minutes after<\/strong> the scheduled pick-up time if the passenger is not at the pick-up address.<\/p>\n<p><strong>11 Discount Codes<\/strong><\/p>\n<p><strong>11.1 Validity<\/strong><\/p>\n<p>Discount codes are valid only for the specific service approved by Mike\u2019s Luxury Events.<\/p>\n<p><strong>11.2 Fraud Prevention<\/strong><\/p>\n<p>We reserve the right to cancel bookings in cases of suspected fraud.<\/p>\n<p><strong>12 Vehicles<\/strong><\/p>\n<p><strong>12.1 Vehicle Monitoring<\/strong><\/p>\n<p>All vehicles are continuously monitored to minimize the risk of breakdowns.<\/p>\n<p><strong>12.2 Breakdown Procedures<\/strong><\/p>\n<p>If a breakdown occurs and the vehicle cannot continue, we will arrange a replacement vehicle or compensate the tenant for the unused portion of the ride.<\/p>\n<p><strong>12.3 Vehicle Standards<\/strong><\/p>\n<p>We aim to provide Mercedes vehicles. If unavailable, an equivalent vehicle will be supplied.<\/p>\n<p><strong>13 Rates<\/strong><\/p>\n<p><strong>13.1 Included Services<\/strong><\/p>\n<p>Rates include all local taxes, meet &amp; greet airport service with nameplate, onboard Wi-Fi, and bottled water. Rates exclude 9% VAT.<\/p>\n<p><strong>13.2 Excluded Costs<\/strong><\/p>\n<p>We do not charge administration fees, airport\/city parking fees, fuel surcharges, gratuities, or state sales taxes.<\/p>\n<p><strong>13.3 Parking Costs<\/strong><\/p>\n<p>Parking fees may apply for Mercedes Sprinter buses and touring coaches.<\/p>\n<p><strong>13.4 Driver Expenses<\/strong><\/p>\n<p>Driver meals and overnight expenses are not included. Meal fees apply only for bookings of <strong>8 hours or more<\/strong>.<\/p>\n<p><strong>13.5 Night Surcharge<\/strong><\/p>\n<p>A <strong>15% night surcharge<\/strong> applies between <strong>10:00 PM and 06:00 AM<\/strong>.<\/p>\n<ol start=\"14\">\n<li><strong> Payments<\/strong><\/li>\n<\/ol>\n<p><strong>14.1 Payment Methods<\/strong><\/p>\n<p>We accept credit cards, bank transfers, and iDEAL payments.<\/p>\n<p><strong>14.2 Bank Transfer<\/strong><\/p>\n<p>Bank transfers must cover the full amount without shared bank fees.<\/p>\n<p><strong>14.3 Additional Fees<\/strong><\/p>\n<p>Credit card payments incur a <strong>3\u20134% fee<\/strong>, depending on the issuing country.<\/p>\n<p><strong>15 On-Time Guarantee<\/strong><\/p>\n<p><strong>15.1 Guarantee<\/strong><\/p>\n<p>We guarantee 100% on-time pick-up.<\/p>\n<p><strong>15.2 Exceptions<\/strong><\/p>\n<p>This guarantee does not apply in cases of:<\/p>\n<ul>\n<li>Force majeure (see Article 7)<\/li>\n<li>Bookings made by partners for midi buses or coaches<\/li>\n<\/ul>\n<p><strong>16 Privacy<\/strong><\/p>\n<p>Mike\u2019s Luxury Events complies with GDPR regulations and processes only the data necessary to deliver our services. We handle your information responsibly and never sell it to third parties.<\/p>\n<p><strong>17 Copyright<\/strong><\/p>\n<p>All texts and photos on our website are protected. Unauthorized use or reproduction is prohibited and may result in legal action.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Mike&#8217;s Luxury Events 1 Reservations 1.2 Booking Confirmation Mike\u2019s Luxury Events will confirm your reservation by email. 1.3 Prepayment Requirement A reservation is only considered valid once prepayment has been received. Any booking without prepayment will be treated as invalid. 1.4 Vehicle Availability For sedan and minivan bookings: For reservations made at [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1588","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mikesluxuryevents.com\/nl\/wp-json\/wp\/v2\/pages\/1588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mikesluxuryevents.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mikesluxuryevents.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mikesluxuryevents.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mikesluxuryevents.com\/nl\/wp-json\/wp\/v2\/comments?post=1588"}],"version-history":[{"count":3,"href":"https:\/\/mikesluxuryevents.com\/nl\/wp-json\/wp\/v2\/pages\/1588\/revisions"}],"predecessor-version":[{"id":1591,"href":"https:\/\/mikesluxuryevents.com\/nl\/wp-json\/wp\/v2\/pages\/1588\/revisions\/1591"}],"wp:attachment":[{"href":"https:\/\/mikesluxuryevents.com\/nl\/wp-json\/wp\/v2\/media?parent=1588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}